The Era of the Customer

Today’s customers can easily find what they need within just a few clicks online.

Be Top of Mind

Are your customers finding what they need from your company?


Are prospects interested in your products receiving a response from you that educates them on the benefits of doing business with your company?

Sales - CRM AdobeStock_73279425

Your sales and customer service teams need tools to help them easily stay in touch with their customers and prospects.

The I.B.I.S., Inc. team working with Microsoft Dynamics CRM software can help you accomplish these goals.

  • Customer and prospect information is visible where salespeople and customer service representatives need it, all in one application
  • Focus on the right prospects and customers, improve visibility into sales performance, and make better decisions based on insights
  • Help salespeople prioritize the most important leads with lead qualification, sales planning, self-service analytics, and social listening
  • Increase sales forecast accuracy
  • Improve win / loss ratio

Video: End to End Sales Productivity with Microsoft Dynamics CRM and Office

Together is better! With Microsoft Dynamics CRM and Office you get a powerful suite of applications that help you close deals fast, collaborate with colleagues, and get more work done.

Whitepaper: How-to Create Advanced Finds and Views in Microsoft Dynamics CRM

What good is the data in your Dynamics CRM system if you cannot access it quickly and format it properly for easy user consumption? Probably not much good. As a repository for mounds and mounds of data, Microsoft Dynamics CRM is home to a wealth of information about your organization. From sales data to marketing effort analysis and even to customer care feedback, forms and integrations native to Dynamics CRM help you capture the most important data points so that you can turn all those rows of information into crucial and actionable insight. So, if the information is in there, how do we get it out? Use this guide to learn how to create and leverage Advanced Find and View in Microsoft Dynamics CRM.

Join The 1000's Who Trust I.B.I.S. As Their Dynamics Partner


Top 1% of Microsoft Partners Globally

I.B.I.S., Inc., A Sonata Software Company, is a member of the elite Microsoft Dynamics Strategic Development Partner program, an honor reserved for those Partners who have demonstrated deep industry and functional expertise.


Experience You Can Trust

The ibis bird is the last to leave in a storm, and the first to return. We pride ourselves on being here when you need us. In our 28 years in business, we’ve helped 1000's just like you.


Client Approved

In addition to a flexible ERP system, we needed a consulting partner we could trust to stay ahead of the technology curve and guide us through both the near-term and long-term change efforts,” Tara Crain, Manager of IT for Mid-Continent Instruments and Avionics


About Sonata

Sonata Software is a global  technology company that enables successful platform based digital transformation initiatives for enterprises, to create businesses that are connected, open, intelligent and scalable. Sonata’s Platformation™ methodology brings together industry expertise, platform technology excellence, design thinking led innovation and strategic engagement models to deliver sustained long term value to customers. A trusted partner of world leaders in the Retail, Distribution, Travel and Software  industries, Sonata’s solution portfolio includes its own digital platform such as Brick & Click Retail Platform©, Modern Distribution Platform©, Rezopia Digital Travel Platform©, RAPID DevOps Platform© and Halosys Mobility Platform©, best in class capabilities on  ISV digital technology platforms such as Microsoft Dynamics 365, Microsoft Azure, SAP Hybris, Cloud Engineering and Managed Services, as well as new digital applications like IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security. Sonata’s people and systems are nurtured to bring together the depth of thought leadership, customer commitment and execution excellence to make a difference to business with technology.