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CRM - General - web size

Why is a Customer Relationship Management (CRM) system considered one of the most valuable systems your company can have? Studies show that sales increase when CRM software is adopted.  One of the strongest solutions available is Microsoft Dynamics CRM 2016.  When your companies needs are to:

  • Effectively market and nurture prospects and customers
  • Improve customer service with different contact touches, and with built-in workflow and activities so you’ll never forget a follow-up call or email
  • Know the complete history of interactions with your customers
  • Track which customers are most profitable
  • Keep your data safe, so you don’t misplace details
  • Have an effective way to get new hires up to speed with process and company information
  • Get great integration functionality
  • Easily socialize your business

Microsoft Dynamics CRM offers a full customer relationship management software suite. Included are:

  • Real-time interactive dashboards
  • Report-builder
  • Advanced query tool

All tools to assist your sales force with achieving their goals. Microsoft Dynamics CRM is available on premise, in the cloud, or hybrid.

I.B.I.S. is your Dynamics CRM partner in Atlanta or globally.

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Having Trouble Deciding???

CRM Comparison AdobeStock_10704823

A lot of people want to compare “apples to oranges.”  Here is a comparison of Dynamics CRM and Salesforce.com.

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Whitepaper: User Basics Microsoft Dynamics CRM 101

Microsoft Dynamics CRM can be overwhelming at first sight but after learning how to navigate and find key data it becomes a snap. This paper gives new users a great starting point showing the basic layout of Dynamics CRM 2015 in order to harness the true power of the system. We’ll also walk through Activities, Sales Literature, Customer Service and Marketing user basics as well as Dashboards and Advanced Find. You’ll not only learn what they are, but how to use them. Download and add this to your new employee guide book!


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