Looking to Deliver Amazing Customer Experiences?

Build Your Brand by Engaging with your Customers on a 1 to 1 Basis

CRM - General - web size

Why is a Customer Relationship Management (CRM) system considered one of the most valuable systems your company can have? Studies show that sales increase when CRM software is adopted.  One of the strongest solutions available is Microsoft Dynamics CRM.  When your companies needs are to:

  • Effectively market and nurture prospects and customers
  • Improve customer service with different contact touches, and with built-in workflow and activities so you’ll never forget a follow-up call or email
  • Know the complete history of interactions with your customers
  • Track which customers are most profitable
  • Keep your data safe, so you don’t misplace details
  • Have an effective way to get new hires up to speed with process and company information
  • Get great integration functionality
  • Easily socialize your business

Microsoft Dynamics CRM offers a full customer relationship management software suite. Included are:

  • Real-time interactive dashboards
  • Report-builder
  • Advanced query tool

All tools to assist your sales force with achieving their goals. Microsoft Dynamics CRM is available on premise, in the cloud, or hybrid.

I.B.I.S. is your Dynamics CRM partner across the globe.

Abstract business background.

Having Trouble Deciding???

CRM Comparison AdobeStock_10704823

A lot of people want to compare “apples to oranges.”  Here is a comparison of Dynamics CRM and Salesforce.com.

Whitepaper: User Basics Microsoft Dynamics CRM 101

Microsoft Dynamics CRM can be overwhelming at first sight but after learning how to navigate and find key data it becomes a snap. This paper gives new users a great starting point showing the basic layout of Dynamics CRM 2015 in order to harness the true power of the system. We’ll also walk through Activities, Sales Literature, Customer Service and Marketing user basics as well as Dashboards and Advanced Find. You’ll not only learn what they are, but how to use them. Download and add this to your new employee guide book!

Join The 1000's Who Trust I.B.I.S. As Their Dynamics Partner


Top 1% of Microsoft Partners Globally

I.B.I.S., Inc., A Sonata Software Company, is a member of the elite Microsoft Dynamics Strategic Development Partner program, an honor reserved for those Partners who have demonstrated deep industry and functional expertise.


Experience You Can Trust

The ibis bird is the last to leave in a storm, and the first to return. We pride ourselves on being here when you need us. In our 28 years in business, we’ve helped 1000's just like you.


Client Approved

In addition to a flexible ERP system, we needed a consulting partner we could trust to stay ahead of the technology curve and guide us through both the near-term and long-term change efforts,” Tara Crain, Manager of IT for Mid-Continent Instruments and Avionics


About Sonata

Sonata Software is a global  technology company that enables successful platform based digital transformation initiatives for enterprises, to create businesses that are connected, open, intelligent and scalable. Sonata’s Platformation™ methodology brings together industry expertise, platform technology excellence, design thinking led innovation and strategic engagement models to deliver sustained long term value to customers. A trusted partner of world leaders in the Retail, Distribution, Travel and Software  industries, Sonata’s solution portfolio includes its own digital platform such as Brick & Click Retail Platform©, Modern Distribution Platform©, Rezopia Digital Travel Platform©, RAPID DevOps Platform© and Halosys Mobility Platform©, best in class capabilities on  ISV digital technology platforms such as Microsoft Dynamics 365, Microsoft Azure, SAP Hybris, Cloud Engineering and Managed Services, as well as new digital applications like IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security. Sonata’s people and systems are nurtured to bring together the depth of thought leadership, customer commitment and execution excellence to make a difference to business with technology.