Top Seven Ways We Get You to Results
Faster with Microsoft Dynamics
- Rapid implementation times for fast “go-live”
- Professional project management so the plan runs smoothly
- Faster return on investment
- Streamlined business processes
- Friendly, knowledgeable team with industry experience
- World class software solutions tailored to your exact needs
- Integration Expertise – Microsoft Office, Microsoft Exchange, Microsoft SharePoint & Microsoft SQL Server and the entire Dynamics family of products
“I.B.I.S.’s superior implementation team in conjunction with Microsoft’s superior product proved to be a winning combination for our business.”
-Scott Steiding, Vice President of Business Development at Morrison Hershfield
Wondering about the path between your Microsoft Dynamics software decision and the actual business results? Turn to the DynamicsCare℠ team from I.B.I.S., Inc., a Sonata Software Company. You’ll receive a full range of services for your Dynamics solution including:
- Assessment & Business Consulting
- Implementation Management
- Custom Development
- OnDemand Training & Free Education
- Support Including Managed Services
Our DynamicsCare℠ team not only understands Dynamics software, we understand the unique requirements of your industry and the techniques of successful project management. Our service offerings includes four important facets to ensure complete client success – business process consulting, implementation management, custom development, training, plus support and managed services.
Assessments, Consulting and Implementation Services
Implementation success requires an understanding of technology, the chosen application and the unique business processes required to run successful supply chain and retail organizations. Some VAR consulting teams have industry knowledge, while others have product or technology expertise, but only the I.B.I.S. DynamicsCare℠ team has it all, along with our genuine commitment to ensuring our client’s success.
We work with your team to do a full assessment and ultimately create a customized plan to help you reach your goals, including benchmarking your key performance indicators. We understand your business, so we can help you to streamline and optimize all your business processes. We measure results throughout the entire implementation process, so you know you’re achieving the results you expect.
Custom Development
We have a full team of skilled developers and certified software testers who will customize any aspect of your Dynamics solutions to meet your exact needs and to match your company-specific business processes. We not only customize the software, we also test it and provide full documentation, so no aspect of the development cycle is left uncovered. We work with you every step of the way – from developing the requirements, writing the code, testing it and documenting it so you have assurance that you are receiving exactly what you need.
OnDemand Training & Free Education
The I.B.I.S. DynamicsCare℠ team offers an on-demand training program from how-to blog posts and whitepapers to videos and webinars covering the different aspects of Dynamics 365 and CRM. Equipping users to use the new applications efficiently and effectively, giving you a rapid return on your Dynamics investment.
Support and Managed Services
The DynamicsCare℠ team is totally committed to rapid response, providing expert advice that results in fast resolutions and satisfied, more-effective users. Our support and managed services team consistently achieves ratings that are the envy of most other companies’ support groups, and as a result we have a renewal rate that exceeds 97 percent.
I.B.I.S. offers a range of customized support and managed services contracts to meet your company’s needs and budget. We also provide online support or a la carte support billed on a time and materials basis. When you sign on with DynamicsCare℠ support and managed services, you always have a dedicated support team, so they are familiar with your company and your environment. We offer guaranteed response times and fast, easy escalations.
Our team has successfully worked with hundreds of clients, providing services and support for projects covering customer relationship management, ERP, collaboration and business intelligence. Our people are up to date with the latest technologies and have over 350 individual certifications in the technologies we work with daily.
Clients love DynamicsCare℠. That’s why we have such an amazing renewal rate for our support service. And in fact, many clients who originally bought their software from other Value Added Resellers (VARs) with better billing and project monitoring turn to I.B.I.S. for consulting services or ongoing support because of our sterling reputation.
Contact us today and let our experienced, knowledgeable DynamicsCare℠ team help you maximize the return on your Dynamics investment.
Webinar: Inventory Reconciliation in Microsoft Dynamics AX - Easing Your Month End Pain
Reconciling inventory at month-end can be a daunting task and the challenge is even worse if you don’t know where to look for discrepancies and their sources. Fortunately, Microsoft Dynamics AX can make the process easier for you with pre-built reports designed specifically for inventory reconciliation and identifying discrepancies, making the whole process easier. In this free educational session, Microsoft MVP and I.B.I.S. Senior Consultant Frank Hamelly will walk you through two major components of the Dynamics AX inventory reconciliation capabilities.
We Go Deeper With Technology, Industry Expertise And Customer Commitment To Make A Difference With Your Strategic IT Initiatives.
I.B.I.S., a Sonata Software company, has helped hundreds of Microsoft Dynamics 365 clients unlock the maximum potential of their new ERP system. We have a complete team with expertise in manufacturing, distribution, project management and the details of Microsoft Dynamics 365. We’re the most knowledgeable Microsoft Dynamics 365 Partner you can find.
Sonata’s relationship with Microsoft extends well over two decades. Over the years, Sonata has invested in developing strong skills across Microsoft technologies. Sonata shares a 360 degree relationship with Microsoft and continues to leverage and strengthen this relationship to deliver value to both its own customers as well as Microsoft’s customers. Sonata has an established Microsoft Center of Excellence to ensure that we assimilate the latest Microsoft technologies & effectively deploy them on customer engagements. Sonata is a Microsoft Gold Certified Partner and has won various accolades including Microsoft Country Partner of the Year 2014.
Related Resources
Join The 1000's Who Trust I.B.I.S. As Their Dynamics Partner
Top 1% of Microsoft Partners Globally
I.B.I.S., Inc., A Sonata Software Company, is a member of the elite Microsoft Dynamics Strategic Development Partner program, an honor reserved for those Partners who have demonstrated deep industry and functional expertise.
Experience You Can Trust
The ibis bird is the last to leave in a storm, and the first to return. We pride ourselves on being here when you need us. In our 28 years in business, we’ve helped 1000's just like you.
Client Approved
“In addition to a flexible ERP system, we needed a consulting partner we could trust to stay ahead of the technology curve and guide us through both the near-term and long-term change efforts,” Tara Crain, Manager of IT for Mid-Continent Instruments and Avionics
About Sonata
Sonata Software is a global technology company that enables successful platform based digital transformation initiatives for enterprises, to create businesses that are connected, open, intelligent and scalable. Sonata’s Platformation™ methodology brings together industry expertise, platform technology excellence, design thinking led innovation and strategic engagement models to deliver sustained long term value to customers. A trusted partner of world leaders in the Retail, Distribution, Travel and Software industries, Sonata’s solution portfolio includes its own digital platform such as Brick & Click Retail Platform©, Modern Distribution Platform©, Rezopia Digital Travel Platform©, RAPID DevOps Platform© and Halosys Mobility Platform©, best in class capabilities on ISV digital technology platforms such as Microsoft Dynamics 365, Microsoft Azure, SAP Hybris, Cloud Engineering and Managed Services, as well as new digital applications like IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security. Sonata’s people and systems are nurtured to bring together the depth of thought leadership, customer commitment and execution excellence to make a difference to business with technology.