Do You Have the Best of Store and Digital Retail?

Brick & Click is the only integrated Digital Retailing Platform that provides digital ready unified operations capability and best in class digital engagement both in-store and online.

The Best Retail Software for Dynamics 365

Brick & Click for Microsoft Dynamics 365 is the retailing platform of the future to get the best of both In-store & Online retail, drive superior customer experience and win more business.

With Brick & Click you get more than just an application for managing one aspect of your business, like mobile engagement, Point of Sale (POS), merchandising or order management. You get a comprehensive end-to-end retail ERP solution with advanced functionality to address all of your technology needs. Achieve retail omnipresence and exceed customer expectations with Brick & Click.

Whitepaper: Omni-Channel Retailing, The New Normal

Retail is going through a once-in-a-generation transformation, primarily driven by more evolved shoppers and technological innovations. This has caused a structural shift from traditional businesses to modern retailing channels. This whitepaper discusses how emerging unified data platforms empower retailers to break the barrier between channels and successfully adopt Omni-channel approach for their brick-and-click businesses.

 

To Manage Modern Retail Operations, You Need:

  •   Superior Customer Experience

Seamless | Personal | Connected

  • Omni-Channel – web, mobile, store, tele
  • Customer shopping app
  • Flexible fulfillment & delivery
  • Ease of returns & exchanges
  • Gift cards and loyalty programs
  • Reviews & ratings
  • Personalization recommendations
  • Sophisticated promotions engine
  • Assisted shopping
  • Integrated modern payments (Banks, Cards, Wallets, Digital currency, CoD)

 

  •   Smart Multi-Channel Operations

Cross Channel Visibility | Flexible Fulfillment | Efficient Delivery

  • 360 degree view of customer
  • Assortment & catalog management
  • Efficient order management
  • Supply chain optimization
  • Accounting & finance management
  • Single view of inventory across channels
  • Real-time shipment tracking
  • Merchandising & planning
  • Reporting, insights & analytics
  • Case & ticketing management
  •   Next Gen Technology

Future Focused | Best-In-Class | Ready to Use

  • Truly integrated solution
  • Mobile and big data ready
  • NFC & IoT enabled
  • Best-in-class CDM / MDM, PIM
  • Cloud, on-premises, hybrid
  • Localization & globalization
  • Stable, secure & high performance
  • Faster deployment
  • Managed IT services

 

Integrated Technology Platform

Brick & Click for Microsoft Dynamics platform is a pre-integrated technology solution spanning e-commerce, mobile engagement, retail operations and business insights.

United Store Fronts

  • E-Commerce
  • Mobile Commerce (App, Web)
  • Advanced Store POS
  • Tele-Commerce
  • Social Engagement

Retail Operations

  • Order Management
  • Merchandising Management
  • Inventory Management
  • Customer Service
  • Financial Management

Mobile Engagement

  • Mobile Consumer Applications
  • Mobile Business Operations
  • Location & Sensor Enabled

Insights & Reporting

  • Customer Analytics
  • Operational Analytics
  • Web, Mobile Analytics
  • Sales Reporting

Why Brick & Click?

Our Differentiators

  • Unified commerce solution with intelligent cart
  • Multi-channel delivery & payment capabilities with advanced promotions
  • In-store shopping
  • Best in class single view of the customer
  • Omni-channel Personalization and recommendation engine
  • Deep retail insights
  • Optimized supply chain operations for greater profitability
  • Faster go to market with pre-built platform enabled functionalities

Our Retail Expertise

  • 15+ Year of Retail Expertise, 100 + Customers, Proven large scale implementations

  • Track Record of successful end-to-end deployments of Dynamics Retail with Retail Server & MPOS driving Retail & Digital Transformation 
  • Integrated solutions across Omni-Channel Commerce, Mobility, Social Commerce, Analytics & Cloud
  • Dynamics Retail Templates, Deployment &rollout kit for accelerated deployments
  • Engineering Partner for Microsoft for Retail Module

Infographic: 9 Compelling Factors for Retail Cloud ERP

Tasked to drive customer service and profits, retailers are taking advantage of cost and productivity benefits that come from cloud business management solutions like ERP.

Join the Leading Retailers Who Trust

Brick & Click Software from I.B.I.S.

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Top 1% of Microsoft Partners Globally

I.B.I.S., Inc., A Sonata Software Company, is a member of the elite Microsoft Dynamics Strategic Development Partner program, an honor reserved for those Partners who have demonstrated deep industry and functional expertise.

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Experience You Can Trust

The ibis bird is the last to leave in a storm, and the first to return. We pride ourselves on being here when you need us. In our 28 years in business, we’ve never met a retailer we couldn’t help. We know your business - your needs.

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Client Approved

“When I think about working with I.B.I.S., I think about 2 things: 1. Industry Expertise; 2. Customer Service Focused”
Chuck Moore, VP, Operations at James M. Pleasants Company

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About Sonata

Sonata Software is a global  technology company that enables successful platform based digital transformation initiatives for enterprises, to create businesses that are connected, open, intelligent and scalable. Sonata’s Platformation™ methodology brings together industry expertise, platform technology excellence, design thinking led innovation and strategic engagement models to deliver sustained long term value to customers. A trusted partner of world leaders in the Retail, Distribution, Travel and Software  industries, Sonata’s solution portfolio includes its own digital platform such as Brick & Click Retail Platform©, Modern Distribution Platform©, Rezopia Digital Travel Platform©, RAPID DevOps Platform© and Halosys Mobility Platform©, best in class capabilities on  ISV digital technology platforms such as Microsoft Dynamics 365, Microsoft Azure, SAP Hybris, Cloud Engineering and Managed Services, as well as new digital applications like IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security. Sonata’s people and systems are nurtured to bring together the depth of thought leadership, customer commitment and execution excellence to make a difference to business with technology.