Where to Find the Right Support for Dynamics AX 2012 R3

Retail businesses using Microsoft Dynamics AX 2012 R3 have several options when choosing a support partner. Opting for the right one is critical. It can mean the difference between an ERP system that runs smoothly and seemingly endless hours of frustration when issues aren’t addressed in a timely manner.

There are a few things to think about before committing to a support partner for Microsoft Dynamics AX 2012 R3. Getting it right can help to ensure less worry when issues arise and can even aid you in realizing the full potential of your ERP system. That’s why choosing DynamicsCare℠ powered by I.B.I.S., Inc. is the right choice for your business.

Microsoft Support Partner

Microsoft Dynamics AX 2012 R3 Expertise

The professionals at I.B.I.S., Inc. offer years of in-depth knowledge and experience with Microsoft Dynamics ERP systems. It may seem obvious, but opting for a support company who lacks expertise with Dynamics can lead to disastrous results. You need a team of specialists who know your ERP system and can provide the solutions your system needs to stay up and running.

A Dynamics Support Partner with an Excellent Track Record

Your business needs a support partner you can trust. When you work with I.B.I.S., Inc., you get a team with a track record of exceptional customer satisfaction. In fact, when you partner with us, you receive support from a company with the highest ratings and an annual renewal rate that exceeds 97 percent.

Get a Dedicated Partner Who Provides Ongoing Performance Tuning

Our industry experts go beyond simply keeping your system running smoothly. We optimize your Dynamics AX 2012 R3 ERP system for your specific business needs and environment. By analyzing and optimizing your ERP system, I.B.I.S., Inc. professionals can prevent lagging performance that can occur over time.

Guaranteed Response Times for Quick Resolutions

I.B.I.S., Inc. offers several DynamicsCare℠ Support Contracts so you can choose one that’s right for your business. No matter which option you choose, you get a dedicated team that provides guaranteed response times when there is an issue with your Dynamics AX 2012 system. You can trust that any problems will be addressed and resolved quickly.


Learn more about the benefits of choosing I.B.I.S., Inc. as your Dynamics AX 2012 R3 support partner. Contact us or call (770) 368-4000 today.

Dominic Telaro

Article written by

CFPIM, CIRM | Vice President Industry Solutions | APICS Fellow and Certified in Integrated Resource Management Over 35 years of Manufacturing, Distribution, Supply Chain Operational, Software and Consulting experience. His professional career has been in Manufacturing and Distribution from shop floor roles through to implementing ERP, DRP and Supply Chain solutions and on to leveraging this rich experience to consulting, product management, product development and software sales. He has held positions as VP of Industry Solutions, VP of Product Development, VP of Sales and Marketing and Global Practice Leader for companies like IBIS Inc., IBM, Janis Group, Metamor, Marcam Corp. and more. Presently he is responsible for the Supply Chain Industry vertical at Sonata Software with Microsoft Dynamics 365 for Finance and Operations as a core technology solution expertise. Dominic publishes many blogs and articles for the industry and has been a guest speaker for multiple industry events

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