The use of mobile devices is now pervasive. Shoppers use their smartphones and tablets at local stores to compare prices, find what they’re looking for, and more. So, if you’re not reaching your customers on their mobile devices, you could be leaving a substantial amount of money on the table. Not only that, you need to offer a seamless, personalized experience to stay ahead of the competition and maintain customer loyalty.
With mobile use surpassing that of desktop and laptop computers, consumers now expect to find what they’re searching for on the go, instantly. That means opportunities abound for companies that prioritize mobile. So, how can you influence your customers on their mobile devices? You need Brick & Click Retailing for MS Dynamics 365, a complete ERP solution for retail businesses.
Capture Customers Where They Are, In Real-Time
Reaching shoppers at the right moment, in the right place, can significantly increase profits. Brick & Click is location and sensor enabled. So, you can provide exceptional shopping experiences to your customers, in real-time. This gives you the advantage of engaging consumers when they’re ready to buy. Reaching your customers at the precise time and place helps you to garner more sales.
Deliver Exceptional Customer Experiences
Fostering relationships with your customers is paramount. To encourage repeat business and customer loyalty, you need to have an edge. That’s why Brick & Click provides personalization recommendations. Brick & Click also offers features like assisted shopping, integrated and modern payment options, simple returns and exchanges, gift card and loyalty programs, and much more.
Mobile Consumer Applications
With the widespread use of mobile apps, on a multitude of devices, you’re missing sales if you don’t have mobile capabilities for your shoppers. Fortunately, with Brick & Click’s suite of mobile consumer apps, you’re ready to serve your customers, on any mobile device.
Contact I.B.I.S., Inc. to Learn More About Brick & Click Retailing for Microsoft Dynamics 365
You can find out more about MS Dynamics CRM by contacting I.B.I.S., Inc., a Sonata Software Company. Call (770) 368-4000 today.