How to Influence Your Customers Through Mobile Devices?

How to Influence Your Customers Through Mobile Devices

The use of mobile devices is now pervasive. Shoppers use their smartphones and tablets at local stores to compare prices, find what they’re looking for, and more. So, if you’re not reaching your customers on their mobile devices, you could be leaving a substantial amount of money on the table. Not only that, you need to offer a seamless, personalized experience to stay ahead of the competition and maintain customer loyalty.
With mobile use surpassing that of desktop and laptop computers, consumers now expect to find what they’re searching for on the go, instantly. That means opportunities abound for companies that prioritize mobile. So, how can you influence your customers on their mobile devices? You need Brick & Click Retailing for MS Dynamics 365, a complete ERP solution for retail businesses.

Capture Customers Where They Are, In Real-Time

Reaching shoppers at the right moment, in the right place, can significantly increase profits. Brick & Click is location and sensor enabled. So, you can provide exceptional shopping experiences to your customers, in real-time. This gives you the advantage of engaging consumers when they’re ready to buy. Reaching your customers at the precise time and place helps you to garner more sales.

Deliver Exceptional Customer Experiences

Fostering relationships with your customers is paramount. To encourage repeat business and customer loyalty, you need to have an edge. That’s why Brick & Click provides personalization recommendations. Brick & Click also offers features like assisted shopping, integrated and modern payment options, simple returns and exchanges, gift card and loyalty programs, and much more.

Mobile Consumer Applications

With the widespread use of mobile apps, on a multitude of devices, you’re missing sales if you don’t have mobile capabilities for your shoppers. Fortunately, with Brick & Click’s suite of mobile consumer apps, you’re ready to serve your customers, on any mobile device.

Contact I.B.I.S., Inc. to Learn More About Brick & Click Retailing for Microsoft Dynamics 365

You can find out more about MS Dynamics CRM by contacting I.B.I.S., Inc., a Sonata Software Company. Call (770) 368-4000 today.

Dominic Telaro

Article written by

CFPIM, CIRM | Vice President Industry Solutions | APICS Fellow and Certified in Integrated Resource Management Over 35 years of Manufacturing, Distribution, Supply Chain Operational, Software and Consulting experience. His professional career has been in Manufacturing and Distribution from shop floor roles through to implementing ERP, DRP and Supply Chain solutions and on to leveraging this rich experience to consulting, product management, product development and software sales. He has held positions as VP of Industry Solutions, VP of Product Development, VP of Sales and Marketing and Global Practice Leader for companies like IBIS Inc., IBM, Janis Group, Metamor, Marcam Corp. and more. Presently he is responsible for the Supply Chain Industry vertical at Sonata Software with Microsoft Dynamics 365 for Finance and Operations as a core technology solution expertise. Dominic publishes many blogs and articles for the industry and has been a guest speaker for multiple industry events

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