Customer Relationship Management

How Would You Rate Your Customer Relationships?

Research shows that companies that deliver amazing customer experiences consistently outperform those that do not. But traditional sales approaches are no longer sufficient to delight your customers. Today’s customer is 70% through the buying process before they talk to you. That means your sales and marketing teams need a system for engaging with potential customers when the moment is right on the channel they prefer with the precise information they need.

Microsoft Dynamics® CRM

Microsoft Dynamics® CRM is designed to help your organization acquire and retain information about customers and reduce the time spent on administrative tasks. At its core, Microsoft Dynamics® CRM provides a robust contact and service case management system that automatically tracks contact information and case resolutions.

Eloqua Marketing Automation

Oracle Eloqua Marketing Automation powered by I.B.I.S., Inc. allows you to identify better quality leads using data, profiles, and preferences; align marketing and sales processes to boost revenue performance; manage, publish, and deliver engaging and personalized campaigns to increase customer loyalty; and measure marketing effectiveness with real-time reporting and analytics.