DynamicsCare℠ Support

Consulting

DynamicsCare℠ consulting services were developed to fill the gap between purchasing software and achieving success. Services include implementation services, Proof of Concept implementations, Value Assurance workshops, and upgrade services.  

Custom Development

Dynamics® development experts will fully customize your supply chain management, enterprise resource planning, customer relationship management, business intelligence, or enterprise portal solution - or any combination of the four - to meet your specific needs.  

Support

DynamicsCare℠ professionals are here to help you get the most out of your technology investment by providing you with excellent ongoing support for your Dynamics solutions.  

DynamicsCare℠ Support Services Overview

Are you frustrated waiting days for help and resolutions to your Microsoft Dynamics® issues? Does your current support partner cause you more stress than the issue at hand? Are you at risk for losing money, or worse, clients, because you can’t get the help you need? To realize the full potential of your Dynamics system, you need convenient and accessible support provided by knowledgeable professionals. That is exactly what you get from DynamicsCare℠ powered by I.B.I.S., Inc. DynamicsCare℠ professionals are here to help you get the most out of your technology investment by providing you with excellent ongoing support for your Dynamics® solutions.

Let us show you what truly excellent support is all about.

DynamicsCare℠ Helpdesk

DynamicsCare℠ from I.B.I.S., Inc. offers Helpdesk services to support Advanced Supply Chain Software,™ Dynamics® AX, GP, and CRM users. With DynamicsCare℠ Helpdesk your support inquiries will be met with fast, effective resolutions. Our friendly team of experts is committed to rapid response, expert advice and fast resolutions. We proactively measure our client satisfaction in all areas of our business and DynamicsCare℠ Helpdesk consistently receives the highest ratings and has an annual renewal rate in excess of 97%.

DynamicsCare Support℠ Contracts

As an alternative to traditional time & materials support, I.B.I.S., Inc. offers the DynamicsCare℠ Service Level Agreement, which offers: unlimited support for a year, support team knowledge about your environment, and gives you a 3hr response time –all to help you optimize and protect your Dynamics® investment. Whether you need continuous hands-on assistance and immediate escalation or just want access to our online service, we can customize a support package that’s right for you.