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CRM - General - web size

Why is a Customer Relationship Management (CRM) system considered one of the most valuable systems your company can have? Studies show that sales increase when CRM software is adopted.  One of the strongest solutions available is Microsoft Dynamics CRM 2016.  When your companies needs are to:

  • Effectively market and nurture prospects and customers
  • Improve customer service with different contact touches, and with built-in workflow and activities so you’ll never forget a follow-up call or email
  • Know the complete history of interactions with your customers
  • Track which customers are most profitable
  • Keep your data safe, so you don’t misplace details
  • Have an effective way to get new hires up to speed with process and company information
  • Get great integration functionality
  • Easily socialize your business

Microsoft Dynamics CRM offers a full customer relationship management software suite. Included are:

  • Real-time interactive dashboards
  • Report-builder
  • Advanced query tool

All tools to assist your sales force with achieving their goals. Microsoft Dynamics CRM is available on premise, in the cloud, or hybrid.

I.B.I.S. is your Dynamics CRM partner in Atlanta or globally.

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Having Trouble Deciding???

CRM Comparison AdobeStock_10704823

A lot of people want to compare “apples to oranges.”  Here is a comparison of Dynamics CRM and Salesforce.com.

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I.B.I.S., Inc., A Sonata Software Company, is a member of the elite Microsoft Dynamics Strategic Development Partner program, an honor reserved for those Partners who have demonstrated deep industry and functional expertise.

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In addition to a flexible ERP system, we needed a consulting partner we could trust to stay ahead of the technology curve and guide us through both the near-term and long-term change efforts,” Tara Crain, Manager of IT for Mid-Continent Instruments and Avionics

Whitepaper: User Basics Microsoft Dynamics CRM 101

Microsoft Dynamics CRM can be overwhelming at first sight but after learning how to navigate and find key data it becomes a snap. This paper gives new users a great starting point showing the basic layout of Dynamics CRM 2015 in order to harness the true power of the system. We’ll also walk through Activities, Sales Literature, Customer Service and Marketing user basics as well as Dashboards and Advanced Find. You’ll not only learn what they are, but how to use them. Download and add this to your new employee guide book!

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Sonata Software is a global IT services firm focused on catalyzing transformational IT initiatives of its clients through deep domain knowledge, technology expertise and customer commitment. The company delivers innovative new solutions for Travel, Retail, Distribution and Consumer Goods industries by integrating technologies such as Omni-channel commerce, Mobility, Analytics, Cloud and ERP, to drive enhanced customer engagement, operations efficiency and return on IT investments.

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A trusted long-term service provider to Fortune 500 companies across both the software product development and enterprise business segments, Sonata seeks to add differentiated value to leadership who want to make an impact on their businesses, with IT.  Our expertise and commitment in delivering complex strategic IT projects is the reason why we are a trusted service provider to Fortune 500 companies across the globe in the software product development and enterprise business segments.