I.B.I.S. Knows Exactly What Field Service Business Options You Want And Works With You To Ensure The Results You Need!
Mid-Market companies like yours with demanding and difficult Field Service operations are constantly being challenged by the very nature of your business. You continue to be confronted by obstacles which keep you from achieving your desired results. Your Field Service business is running as more of a cost center than a profit center, and this is simply not an option.
Optimizing your Field Service operations is at the forefront of your concerns, and you are plagued with everything from contracts, billings and returns, to inventory, and depot issues. To minimize cost and maintain excellent customer service has always been a challenge, and today’s economic environment is adding complexity at every turn.
Case Study: “Use Microsoft ERP to Effectively Manage…”
Learn how an I.B.I.S. Field Service solution helps your business:
- See how you can have improved control and visibility to Field Operations.
- Review a highly customized alternative to typical implementations.
- See exactly how easy our solutions are for you to use.
Get your copy of our Swisher Hygiene Client Case Study to see what options are available for your business to get the results you need today.
The process of gaining a substantial stronghold on this aspect of your business is problematic. You desperately need to ensure accurate and effective scheduling, and dispatching of multiple technicians to various locations has become an overwhelming task. You must maintain control over your contracts and service level agreements, and ensure efficient billing, effective preventive maintenance and accurate inventory levels.
Optimization becomes especially arduous as you attempt to deal with everything at once. It is easy to become overwhelmed in the complexities as you try to organize and manage your business. Your Field Service business is in need of a serious overhaul.
You want Options. You need effective Results.
I.B.I.S. has over 24 years experience in developing, implementing and helping businesses just like yours in field service technology applications. We know Field Service. We are the foremost Microsoft Business Solutions provider with a Field Service focus.
Our Field Service Management solutions help you manage and maintain everything from:
- Maximizing customer experience
- Improving inventory management
- Transforming your business from cost centers to strategic profit centers
“We can now make fully informed decisions and forecast future growth. We have been able to make some critical and innovative decisions about the way we run our business with Dynamics GP and I.B.I.S. as our partner.”
I.B.I.S.’ expertise is further credentialed by our contribution to the creation of Service Advantage ten years ago. Service Advantage began as a robust service management solution for integration with Great Plains (now Microsoft Dynamics GP) Financial Software. The application was so successful that Great Plains Software acquired the product in 1999 and marketed it under the Dynamics GP brand as the Service Management Series. Today, Microsoft continues the development and enhancement of the Field Service Solution.
At I.B.I.S we specifically help your Field Services business:
- Increase productivity of Service Calls
- Manage and maintain billable hours
- Improve inventory management
- Efficiently schedule your staff
- Maintain performance control at optimal levels
- And much, much more…
With over 24 years experience in Service Management, you can take full advantage of our unparalleled level of service options to produce remarkable results for your business.
At I.B.I.S., we continue to stay ahead of the game and pride ourselves on providing leading field service technology. We continue to develop new robust products, modules and methodologies, which further align Service Management operations with your business goals and effectively elevate your bottom line.
For an immediate improvement to your business, Contact Us today. We will have one of our Field Service Consultants visit your office, and take you through our proprietary Field Service ROI Calculator. Let us show you how you can realize the value of a new solution with real, actual data based on your business operations.